About BURO BD App
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The BURO BD app is an official application of BURO Bangladesh, developed and maintained by BURO Bangladesh to provide digital services to its users.

Permissions

The BURO BD app requires storage permissions to support offline features. Users can download content (such as PDFs) and store it on their local devices for later use without needing an internet connection.

Privacy Policy
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BURO Bangladesh developed the BURO BD app as a free Android application. This Service is provided by BURO Bangladesh at no cost and is intended for use as is.

This Privacy Policy informs users about our policies regarding the collection, use, and disclosure of personal information for those who choose to use our Service. By using this Service, you agree to the collection and use of information as outlined in this policy. Any personal information collected is used solely for providing and improving the Service. We do not share or use your information beyond what is described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions unless otherwise specified.

Information Collection and Use
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For an improved experience, we may request certain personally identifiable information. This information will be retained and used as described in this Privacy Policy.

The BURO BD app integrates third-party services that may collect data used for identification purposes. Below are links to the privacy policies of these third-party service providers:
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Google Play Services
Google Analytics for Firebase
‍Firebase Crashlytics

Log Data

In the event of an error within the app, we collect log data via third-party services. This log data may include information such as your device's Internet Protocol (IP) address, device name, operating system version, app configuration, usage timestamps, and other diagnostic data.

Cookies
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Cookies are small data files commonly used as anonymous unique identifiers. While the BURO BD app does not use cookies explicitly, it may integrate third-party code and libraries that utilize cookies to collect data and enhance their services. Users have the option to accept or refuse cookies. However, declining cookies may limit certain features within the Service.

Third-Party Service Providers
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We may engage third-party companies and individuals for the following reasons:
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   • To facilitate our Service
   • To provide the Service on our behalf
   • To perform Service-related tasks
   • To analyze how our Service is used
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These third parties may have access to personal information strictly to perform their assigned tasks. They are contractually bound to maintain confidentiality and are prohibited from using the information for any other purpose.

Security
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We value your trust in providing us with your personal information and strive to implement commercially acceptable security measures to protect it. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Links to Other Sites
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This Service may contain links to external websites. If you click on a third-party link, you will be directed to their site. We strongly encourage users to review the privacy policies of any third-party websites. We have no control over and assume no responsibility for the content, policies, or practices of external services.

Children’s Privacy
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This Service is not intended for users under the age of 13. We do not knowingly collect personally identifiable information from children. If we become aware that a child under 13 has provided us with personal information, we will promptly delete it from our servers. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us so we can take the necessary actions.

User Rights and Data Retention
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Users may request access, modification, or deletion of their personal data by contacting us at the email provided below. We retain collected information only for as long as necessary to provide our Service, comply with legal obligations, or resolve disputes.

Changes to This Privacy Policy
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We may update our Privacy Policy from time to time. We advise users to review this page periodically for any changes. Any modifications will be posted on this page, and significant changes will be communicated to users through appropriate channels.

Contact Us
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If you have any questions or suggestions about our Privacy Policy, please contact us at: it@burobd.org

1. Introduction
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BURO Bangladesh is committed to ensuring the safety and well-being of children using our platform. We strictly prohibit any form of child sexual abuse and exploitation (CSAE) and take active measures to prevent, identify, and remove any content or behavior that violates these standards. This policy outlines our commitment to child safety and compliance with the relevant laws and regulations of Bangladesh, including international standards.

2. Zero Tolerance Against Child Sexual Abuse and Exploitation (CSAE)
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Our platform maintains a zero-tolerance policy toward child sexual abuse and exploitation. We are committed to:
   • Preventing the dissemination of child sexual abuse material (CSAM).
   • Removing and reporting any suspected CSAE content or behavior.
   • Cooperating with law enforcement agencies and child protection organizations to address CSAE cases.

3. Addressing Child Sexual Abuse Material (CSAM)
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To combat CSAM effectively, we take the following measures:
   • Monitoring our platform to identify and remove CSAM.
   • Reporting any detected CSAM to the appropriate authorities, including law enforcement agencies such as the Bangladesh Police Cyber Crime Investigation Division and the National Helpline for Violence Against Women and Children (1098).
   • Seeking legal assistance from law enforcement authorities whenever necessary.

4. Compliance with Child Safety Laws of Bangladesh
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We adhere to all applicable child safety laws and regulations in Bangladesh, including but not limited to:

• The Children Act, 2013 – Defines child rights, protections, and offenses against children.
• The Digital Security Act, 2018 – Addresses online crimes, including child exploitation and cyber offenses.
• The Pornography Control Act, 2012 – Criminalizes the production, distribution, and possession of child sexual abuse material.
• The Prevention and Suppression of Human Trafficking Act, 2012 – Criminalizes trafficking and exploitation of children.
• International Agreements Ratified by Bangladesh – Such as the UN Convention on the Rights of the Child (CRC) and related protocols.

5. Child Safety Point of Contact
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To ensure a direct line of communication for child safety concerns, we provide a designated child safety point of contact:
   • Email: it@burobd.org
   • Phone: 88-02-55059860, 88-02-55059861, 88-02-55059862
   • National Child Helpline: 1098
This contact information is available on our website and within the app for users, law enforcement, and child protection organizations to reach out with concerns.

6. Continuous Improvement
We regularly review and update our child safety practices to stay ahead of emerging threats and improve our protective measures. We encourage feedback from users, experts, and child safety organizations to strengthen our commitment to child protection.
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7. Resources and Best Practices
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For further guidance, we align with best practices from organizations such as:
• Bangladesh Telecommunication Regulatory Commission (BTRC) – Guidelines on online safety.
• Ministry of Women and Children Affairs (MoWCA) – Child protection policies and reporting mechanisms.
• Cyber Police Unit, Bangladesh Police – Reporting cybercrimes involving children.
• UNICEF Bangladesh’s Child Online Protection Guidelines – Framework for digital child safety.
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We urge all developers, stakeholders, and users to familiarize themselves with this policy and contribute to a safer digital environment for children in Bangladesh.